Privacy Policy
Effective date: July 24, 2026
Drainline Services ("we," "us," "our") of Parker, Colorado operates www.drainlineservices.com. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you provide — name, phone number, email address, and service address when you request a quote, book service, or contact us.
- Service information — details about your drain, sewer, or gas line issue that you share with us.
- Website usage — standard technical data such as browser type and pages visited, used to keep the site working well.
How we use your information
- To respond to quote requests and schedule service
- To send appointment confirmations, reminders, and service updates
- To follow up on estimates and completed work
- To maintain business records and comply with the law
SMS text messaging program
The Drainline Services SMS Notifications program sends appointment confirmations and reminders, quote and estimate follow-ups, and service and scheduling updates to customers who opt in through the consent checkbox on our contact form.
- Frequency: up to 4 messages per service inquiry or appointment.
- Msg & data rates may apply.
- Opt out: reply STOP to cancel at any time.
- Help: reply HELP for help or call (303) 476-3160.
- Consent is not a condition of purchase or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Messages are delivered through our service providers, which include GoHighLevel, Twilio, and Anthropic Claude AI. These providers process messages on our behalf and are not permitted to use your information for their own marketing.
We retain records of SMS consent, including the date and time consent was given, for a minimum of 4 years.
Sharing of information
We do not sell your personal information. We share it only with service providers who help us operate (as described above), or when required by law.
Your choices
- Reply STOP to any text message to opt out of SMS.
- Email info@drainlineservices.com to request access to or deletion of your information.
Contact us
Drainline Services · Parker, Colorado
Phone: (303) 476-3160
Email: info@drainlineservices.com